fitbod

Fitbodies Attendance Policies

Cancellation Policy

The client must notify the trainer of a cancellation within 48 hours of an appointed session. If canceling within 24-48 hours 50% of the fee will be charged for that session. The full fee will be charged if there is less than 24 hours notice. Emergencies will be handled on an individual basis.

Late or No Show Policy

All sessions are contracted on an hourly basis. Twenty minutes late constitutes a “no show” on the part of the client, and frees the trainer from any obligation for that time period. The client will be charged for that hour.

Shared Sessions

If one of the clients sharing the appointed session needs to cancel the above stated cancellation policy applies. The client must notify the trainer and their shared partner. The partner will decide to pay for a private session, reschedule with their partner and trainer, or cancel entirely.

Group Class Make Ups

If you miss a class you can make it up in another time slot providing there is space available. Classes need to be made up within the monthly billing period. Please give 24 hour notice if you cannot attend a class so that someone else may benefit. Please make arrangements in advance of the monthly billing in writing for special requests of absence (for example: vacation), classes can then be pro-rated.

All images and text are © 2009 Pam Kruse